App Support – Moonlight Stories: Fairy Tales

App Support – Moonlight Stories: Fairy Tales

This is the official support page for Moonlight Stories: Fairy Tales.

If you have any questions, feedback, or run into a problem while using Moonlight Stories, we are here to help.

About the App

Moonlight Stories is a bedtime story app designed for children and families. It features 48 classic fairy tales and fables across 6 categories — Sleep, Adventure, Princess & Castle, Animal Friends, Values & Feelings, and Magic Worlds — with soothing narrated audio and word-by-word synchronized text. New stories are added regularly.

Common Questions

How do I unlock all stories? Moonlight Stories offers a one-time in-app purchase to unlock all 36 premium stories. There is no subscription — you pay once and own it forever across all your devices.

I purchased Premium but stories are still locked. What should I do? Go to Settings inside the app and tap Restore Purchase. This will restore your purchase automatically. Make sure you are signed in with the same Apple ID used during the original purchase.

Does the app play stories in the background? Yes — background playback is available for Premium users. Stories will keep playing even when the screen turns off or you switch to another app.

Will I get new stories automatically? Yes. New stories are added to Moonlight Stories regularly. Premium users get access to all new stories automatically at no extra cost.

How do I save a favorite story? Tap the heart icon on any story to add it to your Favorites. Your favorites are saved locally on your device.

The audio is not playing. What should I do? Please check that your device is not in Silent Mode and that the volume is turned up. Try closing and reopening the app. If the problem continues, restart your device and make sure the app is up to date.

I deleted the app. Did I lose my purchase? No. Your purchase is tied to your Apple ID. After reinstalling the app, tap Restore Purchase in Settings to get it back.

Contact Us

If you have a question that isn't answered here, please reach out — we'd love to help.

📧 smartwaytechnologyworld@gmail.com

When contacting support, please include:

  • Your device model (e.g. iPhone 14)
  • Your iOS version
  • A description of the issue
  • Screenshots if applicable

© 2026 Smartway Technology. All rights reserved.

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