Curious Minds Support Page
Welcome to the Curious Minds Support Page
If you have any questions, feedback, or run into a problem while using Curious Minds, we are here to help.
About the App
Curious Minds is an educational quiz app designed for kids and families. You can:
- Take quizzes across 6 subjects: Math, Science, Reading, Geography, History, and Social Studies
- Study with flashcards before each quiz
- Play 5 mini-games to reinforce learning
- Earn XP, level up, and collect achievement badges
- Track progress through the PIN-protected Parent Panel
- Adjust your age group and preferences in Settings
Common Questions
Quizzes and Age Groups: Curious Minds filters questions based on the selected age group (Ages 6-8, 9-11, or 12+). If your child sees too few or too many questions, you can update the age group from Settings by tapping the edit icon on the profile card.
Curious Minds Pro: Pro is a one-time purchase with no subscription or recurring charges. It unlocks all topics, removes ads, doubles XP, and enables the detailed Parent Panel report. If you purchased Pro but it is not showing as active, tap "Restore Purchase" on the upgrade screen to restore your purchase.
Parent Panel: The Parent Panel is protected by a 4-digit PIN that you set on first entry. If you forget your PIN, tap "Forgot PIN?" on the PIN screen and answer your recovery question to reset it. If you did not set a recovery question, please contact us.
Progress and Data: Your progress, XP, streaks, and quiz results are saved locally on your device. If you delete the app, this data will be permanently removed. Resetting progress can also be done manually from Settings under the Data section.
Ads: Ads are shown to free users only. Upgrading to Curious Minds Pro removes all ads permanently. If ads continue to appear after your purchase, please restore your purchase or contact us.
Crashes or Performance Issues: Please make sure you have the latest version of iOS and the latest version of Curious Minds installed. Restarting your device can also help in some cases.
Contact Us
For support, bug reports, or feature requests, please contact us via email:
Email: smartwaytechnologyworld@gmail.com
When you contact us, please include:
- Your device model and iOS version
- A short description of the issue (and screenshots if possible)
We will do our best to respond as soon as possible.
Yorumlar
Yorum Gönder